Credits & Support Desk Terms of Service

Refunds
Credits purchased are non refundable.

Expiry
Credits purchased remain valid for 12 months.

Usage
Credits can be used against any design and development services only. Credits cannot be used towards Managed Hosting, Domain Registration/Renewal or Digital Marketing Services, nor any other recurring services. Credits cannot be used towards any otherwise outstanding payments or bills.

Completion of requested services
If Credits available are insufficient for the completion of a particular task or request, no refund will be given on purchase made. Further credits can be purchased in order to complete work.

Updated: 1st Jan, 2018