Become a Client of The Website Shop


Thank you for hiring The Website Shop, we’re looking forward to working for you now and into the future.

Please complete this short form to get set up as a new client. Please note the form requires your IBAN to complete (why we use IBAN)

  • You can read our terms of service below
  • We request clients to complete their registration via our payment processor GoCardless, which processes payments via direct debit. This is for both one-off and recurring payments. You won't be charged for any additional services without opting-in and receiving an invoice. You will always be notified in the days prior to a payment being processed. There's no minimum term for any of our services, and payments can be cancelled at any time. Unsure about using your IBAN? Please read below about why we request IBAN for payments.
  • After pressing the Continue button below you will be brought to a form to set up your payment details, please have your IBAN to hand.

Why we use direct debit for payments

Since we are a small company handling many singular, monthly and annual transactions of varying values, we depend on automated payment solutions in order to avoid lengthy admin times.

We process one-off and recurring payments via our payment processor GoCardless. All payments are announced several days prior to being charged – this gives you time to cancel a charge if you so wish. We also provide additional notices of upcoming charges so that you’re well informed of any upcoming payments before your account is charged.

For your added peace of mind, all of our services carry no minimum term and can be cancelled at any time.

GoCardless Terms & Conditions

Terms of services

Our terms of service cover common sense points for managing services provided. You can read the terms for each in detail below.

The main points that you may want to be aware of are;

    1. We request 50% of the build cost in order to begin a project, and the remaining payment prior to going live or by the due date, whichever comes sooner.
    2. At the start of the project, we will send you an invoice for both the deposit payment and the remaining payment. The deposit payment will be processed within a few days. The remaining payment will have a due date of at least 8 weeks from project start date (longer duration for larger projects). This would typically be at least twice the amount of time it normally takes to complete a project, to give plenty of time for feedback etc.
    3. Payments will be processed on the due date of their invoice.
    4. Deposit payments are non refundable. Once work gets underway, we cannot issue a refund if the project doesn’t progress for any reason.
    5. For our Managed Hosting network we don’t grant top-level website admin access to clients or 3rd parties. This is in the interests of security – in order to keep your website more secure and better protected from malicious scripts it’s important that users don’t have access to install new, unverified software on the network. We’re happy to advise and assist on any cases where this may be an issue.
    6. If there are any issues around payments or the progression of the project we’re more than happy to discuss and determine the best solution.
    7. Similarly, if you’re unhappy with our process or any of our terms of service and would like to cancel your project prior to work getting underway please let us know and we can issue a deposit refund if already paid.Please send any queries to [email protected]

Hosting Terms Of Service

Marketing Terms Of Service